Neilesh Desai

desai.neil@gmail.com · (408) 807-0453 · linkedin.com/in/neildesai1/ - desaineil.com  

Senior Software Management

Results-driven Senior Software Manager with 20+ years of experience in technical and product strategy, technical leadership, and cross-functional execution. Adept at aligning engineering, design, and business teams to drive innovation and deliver scalable software solutions. Expertise in product roadmaps, market analysis, stakeholder engagement, and Agile methodologies. Strong background in cloud platforms, AI/ML, and SaaS product development.

Specialties  

• Product Strategy & Roadmap Development
• Market Research & Competitive Analysis
• Customer-Centric Product Design
• Agile & Lean Product Development
• Stakeholder & Cross-Functional Collaboration
• Data-Driven Decision Making
• Go-To-Market Strategy & Execution
• Cloud, AI/ML & SaaS Product Development
• User Experience & Feature Prioritization
• Writing Requirements, Use Cases, and Technical Design Documents

Technical   Proficiencies  

• Cloud & SaaS: Azure, AWS, Kubernetes (AKS), Terraform, Docker
• Programming & Platforms: Python, Java, React, Node.js, C#
• Data & AI/ML: MongoDB, SQL, Kafka, RabbitMQ, TensorFlow, Microsoft SQL
• Product & Agile Tools: Jira, Confluence, Azure DevOps, A/B Testing, User Research
• AI & Predictive Analytics: Decision Trees, CNNs, Transformer Models
• API Evaluation and Technical Implementation Decision-Making

Gap Inc.

Senior Software Manager  | 2021 - 2023 | San Francisco, CA

• Defined and executed technical and product strategy for Global Buy Planning Services, optimizing inventory management through predictive analytics.
• Developed and prioritized product roadmaps, driving initiatives to enhance supply chain visibility and improve operational efficiency.
• Led cross-functional teams, executing on design and development; working with UX, and business stakeholders to deliver high-impact product enhancements.
• Implemented  real time reporting capabilities through (Azure, Kubernetes, Kafka, RabbitMQ, Microsoft SQL) to optimize product performance.
• Drove Agile transformations, improving sprint efficiency and accelerating feature releases by 30%.
• Translated complex business needs into technical requirements and acceptance criteria, ensuring alignment with strategic objectives.

Gap Inc.

Software Manager  | 2017 - 2021 | San Francisco, CA

• Led cloud migration initiatives, transitioning key receipt management systems to Azure Kubernetes (AKS), reducing operational costs.
• Developed user-centric microservices, working closely with engineering and UX teams to enhance platform scalability and usability.
• Managed backlog grooming, stand-ups, feature prioritization, and aligning roadmap execution with business objectives.
• Implemented CI/CD pipelines, improving release cycles and enhancing software reliability.

GAP Inc. 

Staff Engineer| 2015 – 2017 | San Francisco,   CA

• Designed and implemented a robust Publishing Service to streamline data flow between Planning and Sourcing teams, ensuring seamless integration and usability for development product teams and customer-facing applications.
• Optimized system architecture by decomposing a monolithic receipt service, introducing scalable and secure Sizing and Packing microservices, which enhanced system performance, improved operational efficiency, and exceeded business SLAs during key milestones.

Broadcom

Senior Software Manager, Application Performance Management (APM)   | 2009 - 2015 | Santa Clara, CA    

• Owned product vision and execution for enterprise APM solutions, overseeing development with a $100M+ budget.
• Conducted market research, identifying key pain points and developing new feature sets to maintain market leadership.
• Collaborated with sales and customers, gathering insights and driving data-informed product decisions and was part of the APM Community Exchange.
• Served as a subject matter expert to developers, support teams, and clients, ensuring seamless large-scale customer deployments.
• Designed business transaction monitoring solutions, enhancing performance tracking across distributed systems.

Broadcom

Software Engineering   Developer |   2006 - 2009 | South San Francisco, CA

• Developed monitoring solutions, integrating business transaction logic to enhance performance tracking in distributed applications.
• Optimized memory management, reducing overhead in Java and .NET agent applications for large-scale deployments.
• Built agent frameworks, converting java agent code to C# using native byte code
• Enhanced skills of the India development team by providing product domain and technical knowledge through mentorship. Integrated platform specific features as agent extensions 

Machine Learning &   AI Projects

University of Texas,   Austin |   2023 - 2024

• Support Ticket Categorization System: Automated ticket classification using Python, Transformers, TensorFlow.
• Image Classification Model: Developed CNN-based image classifier for agricultural optimization using VGG16.
• Customer Churn Prediction: Built machine learning models (Random Forest, Gradient Boosting, Decision Trees) to analyze retention factors.

Education &   Certifications

• University of California, Davis – B.S. Computer Science Engineering
• University of Texas, Austin – Certification in AI/Machine Learning: https://eportfolio.mygreatlearning.com/neil-desai
• University of Massachusetts – PMP & Agile Scrum Certification

Patents &   Publications

• United States Patent 20110258209 – Rule Organization for Efficient Transaction Pattern Matching